What types of products do you offer and what is the fee structure?
On our appraisals and services page you will find a list of our products. Please contact 1.916.678.6800 for information on fees.
How do I log into my account?
You can find the Login at the top right corner of any page on our website. If you currently have an account, please login. If you do not have an account, please click Register and follow the instructions.
Can I sign up with multiple state licenses?
Yes. You will have an option to include additional coverage area in your profile once you have registered and been accepted to our panel.
What forms of payment do you accept?
When paying your invoice, we accept credit card, check or money order.
Can I recommend or request an appraiser to complete the assignment?
Because of Appraiser Independence Requirements (AIR), you cannot choose or recommend an appraiser. Do you know an outstanding appraiser? Please send them to our registration link.
I ordered the wrong appraisal type. Can I change it if the order has not been completed?
If the appraisal has not been completed, a change in appraisal type is usually possible. In such cases, please contact our office immediately to check the status of your file. If we have confirmed that the report has not been completed, and affirmed that the appraiser is qualified to change the appraisal type, you will be refunded or charged the difference. If the report is complete or almost complete, you will need to order a different type of appraisal or an upgrade.
We hope these FAQs have been helpful to you.